Thank you for choosing our online courses. We strive to provide high-quality educational content and services. Please review our refund and return policy carefully.

1. Course Enrollment

Upon enrolling in any course, you gain access to the course materials immediately. Understanding our policies regarding refunds and returns is important before making your purchase.

2. Refund Eligibility

2.1 General Policy

Refund requests can be made within 3 days of the enrollment date. To be eligible for a refund, you must meet the following conditions:

  • You have not completed more than 40% of the course.
  • You have not accessed or downloaded any course materials.

2.2 Special Circumstances

In certain cases, we may consider refunds for extenuating circumstances, such as a medical emergency. Documentation may be required.

3. How to Request a Refund

To initiate a refund request, please follow these steps:

  1. Email us at info@emanlink.com with the subject line “Refund Request.”
  2. Include your name, email address, and course title.
  3. Provide a brief explanation of your request.

4. Processing Refunds

Once we receive your refund request, we will review it and notify you of its status within 3 business days. If approved, refunds will be processed to the original payment method. Note that processing times may vary depending on your bank or payment provider.

5. Non-Refundable Items

The following items are non-refundable:

  • Courses that have been completed beyond the refund eligibility criteria.
  • Any materials purchased separately from the course.

6. Changes to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page, and you must review this policy periodically.

7. Contact Us

If you have any questions or concerns regarding our Refund and Return Policy, please contact us at contact@emanlink.com